Potential Problems
Here are some frequent responses, questions, and/or complaints you may get from your tutees. Please take notes on how we are to respond to such questions or comments.
My assignment is due tomorrow. Will you help me?
Be honest with the student and let them know that you will do your best to help them out. However, stress to them the fact that they are procrastinating and that the amount of their tutoring session may not be enough. Encourage them to plan ahead to complete their next assignments due date.
I've already done my homework. I just need you to check it for me.
This is a difficult one answer, however, as tutors, we don't want to get caught up correcting their homework either. Simply put, as tutors, we just reinforce ideas that the instructor has already made. As tutors, we don't make sure that you get an A on your homework assignment. So for this student, I would ask them to guide me to a question that they've answered which they think they may have gotten wrong. Then ask them why they think they got it wrong, and then check and see. Check at the most 2-3 questions at the maximum before you give the student feedback on their abilities to do their homework.
Come on. I'm your friend. Help me out here. I need you. I can't come during your scheduled times. You can make an exception for me.
This question doesn't really describe what the student is begging for. However, whatever it is, you've already said NO to their request once. It would be in your best interest to stick to your gut feeling in this situation. If the student has to startbegging, it's something you didn't want to do in the first place.
This instructor is really crazy. She won't even listen to reason. I think she's out to get me.
It sucks for a student to go through their whole semester with a teacher that they think is 'out to get them'. If the student really feels strongly about this, encourage them to go see a counselor or the Department Chair within the institution about this issue. Moreover, you as the tutor should not agree with the student for any reason condoning their behavior. As quickly as you can, try to revert the attention of the student back to participating in their tutoring session. It's real important that you don't get caught up in the students raging and bantering of their instructor. It's just not ethical, and won't be tolerated at all. Any violation in this matter on your part (as the tutor) is bounds for termination. If you feel strongly that a problem needs to formally be addressed, inform a DW Representative to handle the issue.
Nothing works. I just can't get it. I study all of the time. I don't know what to do.
Encourage them to manage their time a little better to maximize their learning experience. Utilize the Mot-Mot Sheets. Moreover, feel free to direct them to the DW Representative or DW Professor who will be able to assist your tutee better in this area.
I can't take it anymore. I'm dropping out.
Immediately bring your tutee to the DW Representative or DW Professor where they can get the proper assistance they need. Try to talk to them about staying in school; however, they will benefit more by talking to a professional concerning this situation.
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My assignment is due tomorrow. Will you help me?
Be honest with the student and let them know that you will do your best to help them out. However, stress to them the fact that they are procrastinating and that the amount of their tutoring session may not be enough. Encourage them to plan ahead to complete their next assignments due date.
I've already done my homework. I just need you to check it for me.
This is a difficult one answer, however, as tutors, we don't want to get caught up correcting their homework either. Simply put, as tutors, we just reinforce ideas that the instructor has already made. As tutors, we don't make sure that you get an A on your homework assignment. So for this student, I would ask them to guide me to a question that they've answered which they think they may have gotten wrong. Then ask them why they think they got it wrong, and then check and see. Check at the most 2-3 questions at the maximum before you give the student feedback on their abilities to do their homework.
Come on. I'm your friend. Help me out here. I need you. I can't come during your scheduled times. You can make an exception for me.
This question doesn't really describe what the student is begging for. However, whatever it is, you've already said NO to their request once. It would be in your best interest to stick to your gut feeling in this situation. If the student has to startbegging, it's something you didn't want to do in the first place.
This instructor is really crazy. She won't even listen to reason. I think she's out to get me.
It sucks for a student to go through their whole semester with a teacher that they think is 'out to get them'. If the student really feels strongly about this, encourage them to go see a counselor or the Department Chair within the institution about this issue. Moreover, you as the tutor should not agree with the student for any reason condoning their behavior. As quickly as you can, try to revert the attention of the student back to participating in their tutoring session. It's real important that you don't get caught up in the students raging and bantering of their instructor. It's just not ethical, and won't be tolerated at all. Any violation in this matter on your part (as the tutor) is bounds for termination. If you feel strongly that a problem needs to formally be addressed, inform a DW Representative to handle the issue.
Nothing works. I just can't get it. I study all of the time. I don't know what to do.
Encourage them to manage their time a little better to maximize their learning experience. Utilize the Mot-Mot Sheets. Moreover, feel free to direct them to the DW Representative or DW Professor who will be able to assist your tutee better in this area.
I can't take it anymore. I'm dropping out.
Immediately bring your tutee to the DW Representative or DW Professor where they can get the proper assistance they need. Try to talk to them about staying in school; however, they will benefit more by talking to a professional concerning this situation.
Back - Next: Rules